Click each photo below for a little “history” of each member of our team…
Barbara Buddenhagen, President
Barbara Buddenhagen manages the operations and serves as President of Pardee’s Agency. As one of the owners of Pardee’s Agency, Barbara is proud to work with such compassionate and professional associates. As a NY State licensed Property and Casualty Insurance Agent and Broker, she assists individuals, families and businesses recommending insurance programs specifically tailored to their needs.Barbara attended SUNY Plattsburgh. Current professional affiliations include membership in the PIANY, IIABNY and Trusted Choice, NY Hudson Valley Users Group of Applied Systems, Ulster County Chamber of Commerce and the Kingston Uptown Business Association. Barbara served on the inaugural Agent’s Council for the Preferred Mutual Insurance Company, representing the Hudson Valley region. In her spare time, Barbara enjoys her grandchildren, gardening and her two cocker spaniels.
J. Scot Hastie, CIC, Vice President
With 28 years experience as a licensed Insurance Agent, Scot focuses on building and selling comprehensive protection packages to new business clients, while balancing the critical function of providing excellent service to existing clients. In addition his responsibilities as a Principal of the Agency keeps him involved in the day-to-day operations of the business. He’ll do whatever is necessary to serve our clients and provide a stable and enjoyable place for our staff to work.
While active in all areas of insurance, Scot has specialized in serving the needs of the construction industry for many years. Scot is also proficient across the board from the most simple form of personal insurance to the complexities of the insurance needs of larger businesses.
Scot is a member of our two primary professional insurance organizations, IIABNY and PIANY. He has held the CIC (Certified Insurance Counselor) designation for 20 years. He is a member of the Ulster County Chamber of Commerce, Vice-President of the Ulster County Mental Health Association’s Board of Directors, Board member of the Woodstock Chamber of Commerce and The Town of Woodstock Board of Assessment Review.
Kelly Ilgner, Personal Lines Supervisor
Kelly is a licensed P & C Agent, with 15 years of customer service experience. Kelly joined Pardee’s in 2002 in the Personal Lines department. She now oversees all personal lines and training. Kelly strives for excellent service and quality coverage for all our customers. She is a problem solver and team leader with a positive attitude. Professional Affiliations include PIANY, IIABNY and Trusted Choice, NYHVUGAS, and the Ulster County Chamber of Commerce. She also volunteers to help raise money for American Cancer Society and JDRF.
Jessica Parisella, Receptionist
Jessica will be the first to greet you at Pardee’s, whether you stop by to see us in person or if you give us a phone call. Jessica is also the “source” for all of your billing questions. Jessica is a graduate of John A. Coleman High School and a lifelong resident of Kingston.
Deanna Tyler, Personal Lines Customer Service Agent
Deanna is a Licensed NYS Property & Casualty Broker with 10 years of industry experience. She joined Pardee’s in 2008. She consistently provides excellent customer service and quality of coverage. Deanna specializes in reviewing customers’ insurance needs and searching out the best solutions for them. She is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce.
Shannon A Stewart, Personal Lines Customer Service Agent
Shannon joined the Pardee’s team in 2011. She became a NYS licensed Property and Casualty Agent in 2006 and worked for 8 years in the insurance industry. Shannon specializes in assisting our personal lines customers; Shannon is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce. She holds the Secretary/Treasurer Position for Saugerties BNI.
Jessica Decker, Commercial Lines Customer Service Agent
Jessica started in the insurance industry with Pardee’s Agency in 1992 and received NYS Brokers license in Property & Casualty in 1999. She specializes in finding the appropriate pricing and policy coverage for new customers to the agency. Jessica worked in the Personal Lines Department for 19 years and now is in the Commercial Lines Department. She is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce. She is also active in community service – she is the secretary for the High Falls Fire District; past secretary & driver for the Marbletown First Aid Unit and the past secretary for the Rondout Valley Little League.
Christina Kall, Commercial Lines Customer Service Agent
Christina began her insurance career in 1996, and became a NYS licensed Property & Casualty Broker in 1997. Her specialty is working with existing Commercial Lines customers, however she also is cross-trained to help personal lines customers as well. She is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce. She also helps organize the Pardee’s Annual Dinner Dance benefiting the American Cancer Society and Annual Golf Tournament benefiting JDRF.
Maria R Meyer, Commercial Lines Customer Service Agent
Maria started in the insurance industry in 2001 as a Personal Lines customer service representative, utilizing her previous banking experience. She became interested in the insurance industry and worked hard to acquire her NYS Brokers Property & Casualty, and Life, Accident and Health licenses in 2004. She joined Pardees in 2005, writing and servicing all lines of business. Maria’s specialty is working with new and existing Commerical Lines customers. She is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce.
Karen Sasso, Claims Specialist
Karen has worked in the insurance industry for 15 years, and joined Pardee’s in 2000. She is a NYS licensed Property & Casualty Insurance Broker and enjoys helping customers with their insurance needs. Karen’s specialty is helping our customers to navigate the process of an insurance claim. She is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce. Karen is an active member of the Ricardi School PTA.
Michael A Higley, CIC, LUTCF, Account Manager Financial Services
Mike has been a Licensed NYS Property & Casualty and Life, Accident and Health Broker with a financial services focus, offering and servicing life, disability and notably small group health insurance since 1987. Mike has worked with Pardee’s Agency since 1993, continuing to offer commercial property and liability insurance packages to garages, restaurants, and hospitality risks, helping small business owners find value for their insurance premium dollars. Mike holds the Certified Insurance Counselor designation is NYS Partnership certified for qualified long term care insurance, markets Medicare supplement plans and non partnership long term care plans. Mike is securities registered and is actively pursuing the Certified Financial Planner designation. Outside of work, Mike is an avid hiker, member of the Catskill 3500 club, Appalachian Mountain Club and is also an Adirondack 46er. Mike is supportive of numerous not-for–profit, charitable and religious organizations in both time and resources. Mike is also known as a good golfer.
Diane DeCicco, CLU, ChFC, LUTCF, Account Manager
Diane has over 25 years experience selling and servicing all types of personal lines insurance. She joined Pardee’s Agency in 2000. She is a lifelong Kingston resident and has a strong commitment to the community and the well being of her customers. She understands how important it is to provide the right products to properly protect her customers, and she works hard to find just the right fit for their needs. Her specialties include personal auto, home and umbrella coverage. She also is an Aflac-appointed representative. Diane has her Brokers license in Property & Casualty, Life, Accident and Health. She is a member of PIANY, IIABNY and Trusted Choice, and the Ulster County Chamber of Commerce. Diane also is our team captain for the American Cancer Society Relay for Life, and helps to organize our annual “Give back to the community” event. We are proud to announce that she is one of the Grand Marshalls of the American Cancer Society’s May 2013 “Relay for Life of Kingston.” GO DIANE!
Ryan Hastie, Account Manager, CLCS
Ryan, a lifelong Ulster County resident, graduated in 2012 from Castleton State College in Vermont. He became interested in the insurance industry, which led him to Pardee’s Agency in 2013. Ryan currently is pursuing sales with new and existing clients for both Personal & Commercial insurance policies. Ryan was a proud member of the Onteora Central School athletics program. He currently finds himself participating in the many great outdoor activities that the NYS Hudson Valley and Adirondacks have to offer.
Nancy Scofield, Personal Lines Customer Service
Nancy Scofield is an experienced licensed NYS Property & Casualty Broker. She is a Mom of three and Grandmother of four, who recently moved back to the Ulster County area to be closer to her family & friends. She is passionate about being a good customer service representative and giving back to her community. Did we mention, that she loves to run 5k’s and being with her grandchildren? If you are in the area, stop into Pardee’s to see if she can save you money and improve your Insurance coverage
Francisca Castellanos, Customer Service Agent
Francisca is the newest member of Pardee’s. She comes to us with over 15 years of experience in the non-profit field. She has an extensive knowledge of personal finance, mortgages, and homeownership. Francisca is passionate about her commitment to excellent customer service and eager to become an expert in the insurance field. She is licensed in both Personal & Commercial insurance. Francisca is bilingual in Spanish and has been volunteering with multiple Latino Committee’s for over 20 years. In her free time she loves looking for new fitness challenges and coaches women on fitness and nutrition.